Privacy Policy

Effective date: 2025-11-06

1. Who we are

We are an AI center based in Kampala, Uganda. This Privacy Policy describes how we collect, use, and protect personal data in connection with our website and services.

2. Scope and legal basis

We process personal data in accordance with the Uganda Data Protection and Privacy Act (2019). Depending on context, our legal bases include consent, performance of a contract, and legitimate interests (e.g., responding to inquiries, securing our systems).

3. Data we collect

  • Contact form data: name, email, company, interest, and message.
  • Direct contact: information you send via email or WhatsApp.
  • Technical data: basic logs for security and reliability (e.g., IP, user agent).
  • Cookies: only essential; analytics is optional and, if enabled, will be disclosed here.

4. How we use data

  • To respond to your requests and provide services.
  • To maintain, secure, and improve our website and processes.
  • To comply with legal obligations and enforce our agreements.

5. Sharing and processors

We may share data with trusted service providers strictly for the purposes described above:

  • Cloudflare Pages (hosting and delivery).
  • WhatsApp (if you choose to contact us via WhatsApp).

We do not sell personal data.

6. International transfers

Some providers may process data outside Uganda. We use reputable vendors and take reasonable steps to ensure appropriate safeguards for such transfers.

7. Retention

Inquiry data is generally retained up to 12 months unless a longer period is required by law or necessary to establish or defend legal claims. Contractual data follows the applicable agreement and statutory requirements.

8. Your rights (DPPA 2019)

  • Right to be informed about the processing of your personal data.
  • Right of access and to request a copy of your data.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure where applicable.
  • Right to withdraw consent where processing is based on consent.
  • Right to lodge a complaint with the relevant authority.

9. Security

We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure; we continuously improve our safeguards.

10. Children

Our website and services are not directed to children. We do not knowingly collect personal data from children.

11. Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.

12. Contact

For privacy inquiries or requests, contact us at [email protected].